AI/ML

Askity.ai - AI-Powered Business Chatbot Platform

2024 - Present

Askity AI

A comprehensive AI chatbot platform that empowers businesses with data-driven conversational AI for customer support, sales conversion, and 24/7 availability. Features no-code implementation, automatic website crawling, and multi-language support.

Askity.ai - AI-Powered Business Chatbot Platform

Askity.ai is a cutting-edge AI chatbot platform designed to transform how businesses handle customer support and engagement. The platform delivers instant, intelligent responses while maintaining exceptional satisfaction ratings through advanced AI capabilities.

Platform Overview

Askity.ai provides businesses with a sophisticated AI assistant that comprehensively understands product information, documentation, and support content. Unlike generic AI tools, Askity.ai only responds based on provided data, eliminating inaccurate or fabricated answers.

Key Features

Instant Knowledge Base Integration

  • Creates sophisticated AI assistants that understand product information
  • Comprehensive documentation and support content integration
  • Data-specific responses ensuring accuracy and reliability

No-Code Implementation

  • User-friendly interface requiring no programming knowledge
  • Advanced AI capabilities added to websites in minutes
  • Simple integration process with single script tag deployment

Automatic Website Crawling

  • Regular monitoring technology for website changes
  • Automatic knowledge base updates
  • Real-time content synchronization

Multi-Language Support

  • Communication in 100+ languages
  • Automatic language detection and response
  • Global customer support capabilities

Advanced Capabilities

Customizable Appearance

  • Extensive design customization options
  • Brand color and typography matching
  • Consistent visual identity integration

Analytics and Fine-Tuning

  • Comprehensive analytics dashboard
  • Response accuracy optimization tools
  • Knowledge gap identification and resolution

GDPR Compliance

  • EU-hosted infrastructure
  • No cookie usage policy
  • Strict data protection measures
  • Full regulatory compliance

Internal Team Solutions

Private Knowledge Base Chatbots

  • Custom internal chatbots for team-specific needs
  • Dedicated knowledge bases for different departments
  • Secure information management

Team Collaboration

  • Easy chatbot sharing across departments
  • Controlled access to team members
  • Consistent information access

Security Features

  • Permission-based access controls
  • Sensitive information protection
  • Role-based security implementation

Industry Applications

Customer Support Transformation

  • 24/7 instant customer support availability
  • Significant reduction in support ticket volume
  • Exceptional customer satisfaction ratings
  • Automated handling of repetitive inquiries

Sales and Conversion

  • Lead qualification and nurturing
  • Product information delivery
  • Sales process automation
  • Conversion rate optimization

Multi-Industry Deployment

  • E-commerce platforms
  • Financial services
  • Healthcare organizations
  • Government agencies
  • Travel and hospitality

Technical Architecture

Implementation Process

  1. Knowledge Integration: Website URL or documentation upload
  1. AI Training: Automatic content processing and learning
  1. Deployment: Public website integration or internal team access

Performance Metrics

  • Instant response times
  • High accuracy rates
  • Scalable message handling
  • Reliable uptime performance

Business Impact

The platform has demonstrated significant value across multiple sectors:

  • Travel Industry: Personalized recommendations and automated bookings
  • Financial Services: Automated inquiries and transaction processing
  • E-commerce: Reduced cart abandonment and personalized support
  • Government: 24/7 citizen support for public services

Innovation Highlights

  • Data-driven AI responses ensuring accuracy
  • No-code implementation democratizing AI adoption
  • Automatic content updates maintaining relevance
  • Multi-language capabilities enabling global reach
  • GDPR-compliant architecture ensuring privacy protection

Project Information

Duration
2024 - Present
Organization
Askity AI
Category
AI/ML
Status
Active

Technologies Used

AI/ML Natural Language Processing JavaScript API Integration Cloud Computing EU Infrastructure Analytics Dashboard Multi-Language Support

Skills Demonstrated

AI/ML Natural Language Processing Chatbot Development No-Code Platforms Customer Support Automation Multi-Language AI GDPR Compliance

Project Links